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We aim to ensure you are 100% satisfied with your purchase, if for any reason the product does not meet your expectations we would like to hear from you.
We are happy to accept returns within 30 Days of receiving your order. (Australian Customers Only) Please contact us prior to returning the item so we are aware of the reasons and we will issue a Return Authority.
Returned items are expected to be in their original packaging and in the original condition. We are happy to offer an Exchange, Refund or a Store Credit for the items being returned.
Postage Costs for the return are at the customer’s responsibility. (Excluding faulty items) We recommend you use a shipping method that is trackable or requires a delivery confirmation when returning a product.
Products that are returned not in the original packaging or products that show obvious signs of use or wear will be rejected and returned to you.
Refunds will be issued via the original payment method and for the cost of the goods only.
Our Return Address
Sarah J Home Decor
PO Box 3015
Newmarket QLD 4051
If your item is received faulty or damaged please Contact Us and we will rectify the situation as soon as possible.
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